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Enterprise Software North America SaaS Unified Communications Video Conferencing VoIP

Nextiva Raises $200M from Goldman Sachs Asset Management at a $2.7B Valuation to Fuel Growth of Connected Communications

– Nextiva announced it has raised $200M in its first external funding round, from Goldman Sachs Asset Management at a $2.7B valuation.
– The funding will be used to accelerate Nextiva’s vision to help businesses and teams build stronger relationships with their customers as the only company bringing together communications, customer management, intelligence and automation into a single purpose-built solution.
– Nextiva plans to accelerate innovation for connected communications, including AI and automation development, build out new routes to market, and advance global expansion.
– Nextiva brings together communications with applications built for customer sales and service, analytics, as well as an ecosystem of integrations to third-party solutions. This allows Nextiva to uniquely manage all communications and customer engagement in one place, providing truly unified customer insight to every employee.

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Apps Commercial Communications Infrastructure VoIP Western Europe

Element bolsters decentralized team messaging with $30M raise

– Element, the company behind an end-to-end encrypted team messaging platform powered by the Matrix protocol, has raised $30 million in a series B round of funding from a slew of notable backers, including Skype cofounder Jaan Tallinn‘s Metaplanet, WordPress.com parent company Automattic, Protocol Labs, and Notion.
– In a week that saw Salesforce officially taking Slack under its wing, the gargantuan $27.7 billion acquisition serves as a timely reminder of the importance that team chat and collaboration tools play in a world that has rapidly embraced remote work. In tandem, open source software is infiltrating just about every nook and cranny of the business world, a combination that puts four-year Element in a strong position.

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Call Center Collaboration CRM SaaS Software Telecommunications VoIP Western Europe

Aircall Raises $120M in Series D; Valued Above $1 Billion

– Aircall, a NYC-based cloud-based voice platform for companies across the globe to manage customer support and sales calls, raised $120m in Series D funding.
– The round was led by the Growth Equity business within Goldman Sachs Asset Management, and joined by most current investors (DTCP, eFounders, Draper Esprit, Adams Street Partners, NextWorld Capital, Gaia Capital Partners).
– The new investment will be used to enrich its app ecosystem, specifically with new integrations covering all use cases, from e-commerce to financial services, Sales, Support, etc.

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Enterprise Software North America SaaS Software VoIP

Sharpen Technologies Raises $14M in Funding

– Sharpen Technologies, an Indianapolis IN-based omnichannel cloud contract platform, raised $14M in funding.
– The round was led by Bridge Bank and Multiplayer Capital with participation from existing investors Cultivation Capital.
– The new investment will be used to expand operations and business reach.

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Developer APIs Enterprise Software Information Technology Messaging North America PaaS SMS Telecommunications Unified Communications VoIP

CPaaS Frontrunner IntelePeer Secures $110M in New Funding Bringing 18 Month Total to over $170M

– IntelePeer is pleased to announce the completion of $110M in new funding, with $75M in convertible notes and debt financing from Sixth Street Growth and $35M in equity from Savant Growth.
– The new funding allows continued execution on IntelePeer’s growth and acquisition strategy to become the world’s leading CPaaS innovator.
– IntelePeer was recently named a major player in IDC’s IDC MarketScape: Worldwide Communications Platform as a Service 2021 Vendor Assessment.

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Businesses Call Center Collaboration CRM Europe SaaS Small and Medium Software Telecommunications VoIP

CloudTalk Raises €6M in Series A Funding

– CloudTalk, a Bratislava, Slovakia-based startup that offers cloud call center software-as-a-service, raised €6m in Series A funding.
– The round was led by henQ and joined by Point Nine Capital.
– The company intends to use the funds to expand its marketing, sales and product development efforts to new regions.
– CloudTalk provides a SaaS based call center software platform to customers from over 80 countries.
– The company has a team of 57 people.

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