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Remote IT monitoring and management platform Atera raises $77M
– Atera, a remote monitoring and management (RMM) platform for IT teams, has raised $77 million in a series B round of funding led by General Atlantic. – RMM is a category of software used by managed service providers (MSPs) and other IT professionals to control and oversee entire IT systems, including servers, desktop machines, network devices, and more. – Atera’s software can help companies proactively address issues before they impact a customer, including automatically deploying security patches or detecting new devices on a network to install the necessary monitoring agent. – It also supports remote access for IT troubleshooting, which is particularly notable at a time when the world has transitioned to a semi-permanent state of remote work, along with related help desk management and ticketing for prioritizing and managing any kind of IT issue.