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Application Performance Management Customer Service Enterprise Software North America Quality Assurance

Playvox: $25 Million Funding And Agyle Time Acquisition

– Playvox is a leading CRM-connected omnichannel contact center provider of agent optimization solutions.
– The company raised $25m in funding.
Five Elms Capital led the round.
– The company also acquired Agyle Time, a provider of cloud-native digital-first workforce management (WFM) software for contact centers.

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